In some ways Yezhov was more a pathetic than an evil character, unfortunately falling under the spell of a brilliant but evil man. Good-natured and helpful before getting drawn into Stalin's work of repression, Yezhov would degenerate into a torturer and murderer, incapable of distinguishing true from imaginary charges.
The book is a bit dry in places, but that is a hazard of the subject: relatively little "human" detail is known about Yezhov. (Aleksei Polyansky's Russian-language biography tried to get around this problem by inventing dialogue.) Yezhov and his close associates were nearly all liquidated in 1939-1940; those who survived knew they should keep silent. Indeed, apart from some generic execration, Yezhov would remain taboo until the age of Glasnost' (1988), 48 years after his death.
On February 2003, we found that the Hoover Institution Press had placed this book on line at URL:
Link to Authorized version of N.I. Yezhov's biography
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